RESERVATION CONDITIONS

With our reservation conditions as well as our general terms and conditions, we hope to make things clear for you. When you reserve a room at Hotel Auenhof, you are accepting the content of these terms and conditions. Your room with be ready for you from 3 p.m. on your day of arrival. On your day of departure, we ask that you vacate your room by 11 a.m.

BOOKING CANCELLATION

If, for whatever reason, you wish to cancel your booking up to 3 months before your arrival date, there is a cancellation fee of €50.00. Furthermore, the cancellation fees of the Austrian Hotel Association shall apply:

  • Up until 3 months before arrival – €50.00
  • 3 to 1 month before arrival – 40 % cancellation fee
  • 1 month to 1 week before arrival – 70 % cancellation fee
  • Final week before arrival – 90 % cancellation fee

OUR BANK DETAILS

Raiffeisenbank Lech
SWIFT CODE/BIC: RVVGAT2B449
IBAN: AT 88 37449 00000014225
Legal domicile: Bludenz/Vorarlberg

Dogs

Dogs are more than welcome in our establishment. We hope you understand that certain room categories do not permit dogs. We will happily inform you of our current dog fees upon request. Bringing dogs into the restaurant and into the wellness area is not permitted. We reserve the right, if necessary, to charge separately for cleaning costs. Thank you for your understanding.

Parking

There are parking spaces available for your car right by the hotel. If you'd like a garage parking space, please contact us in advance.

TRAVEL CANCELLATION INSURANCE

We suggest taking out a travel insurance policy through Europäische Reiseversicherung. That's why we offer you “Hotelstorno Plus” travel cancellation insurance.

> More information about Europäische Reiseversicherung

More than just cancellation insurance (with no deductible). Hotelstorno Plus also covers travel interruption, additional costs due to delayed arrival or unwanted holiday extension, as well as search and rescue costs. This insurance provides coverage for a trip of up to 31 days in Europe.

Of course, we're also here to help you in person.

CHILDREN'S DISCOUNTS

Winter

Summer

CHILDREN'S DISCOUNTS

in parents’ room

  • Children up to 4 and younger
 – € 30.00 to € 40.00
  • Aged 5 to 8 years
 – 55 % to 60 % discount
  • Aged 9 to 12 years
 – 45 % to 50 % discount
  • Aged 13 years and older
 – 25 % to 40 % discount

Children's discounts

in parents’ room

  • Children up to 4 and younger – € 30.00 to € 40.00
  • Aged 5 to 12 years – 35 to 40% discount
  • Aged 13 years and older – 15% to 20% discount